Privacy Policy
Effective Date: September 3, 2026
Last Updated: September 3, 2026
Soft Gallery (Pvt) Ltd. (“Soft Gallery”, “we”, “us”, or “our”) operates Gallery Invoice (“Gallery Invoice”, “the Service”), an online invoicing and business management platform designed to help businesses create, manage, and organize invoices and related business records.
We respect your privacy and are committed to protecting the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use Gallery Invoice, our website, applications, and related services.
By accessing or using Gallery Invoice, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use Gallery Invoice, we may collect the following categories of information.
1.1 Account Information
When you create or maintain a Gallery Invoice account, we may collect information such as:
Your name
Email address
Telephone or mobile number
Username and login credentials
Business or company name
Account preferences
Other information you voluntarily provide when creating or managing your account
1.2 Business Information
Gallery Invoice allows users to manage information relating to their businesses. This may include:
Business name
Business address
Business contact details
Tax or registration information where applicable
Business identification information
Invoice numbering and business settings
Product and service information
Pricing and tax information
Other business information entered by you into the Service
1.3 Customer and Invoice Information
When you use Gallery Invoice to create and manage invoices, you may enter information relating to your customers, suppliers, or other business contacts.
This may include:
Customer names
Customer addresses
Email addresses
Telephone numbers
Invoice details
Products or services purchased
Quantities and prices
Discounts and taxes
Payment status
Transaction-related information
Notes or other information you choose to enter
You are responsible for ensuring that you have the appropriate rights, permissions, or lawful basis to collect and process information about individuals that you enter into Gallery Invoice.
1.4 Payment and Subscription Information
Gallery Invoice offers paid subscription plans. When you purchase a subscription or make a payment, payment-related information may be collected or processed.
Depending on the payment method and payment provider used, this may include:
Subscription plan
Billing information
Payment status
Transaction reference
Payment date and amount
Limited payment-related information
Where payments are processed through a third-party payment provider, your payment information may be handled directly by that provider in accordance with its own privacy policy and terms.
We do not intend to store complete payment card numbers or card security codes on our own systems unless expressly stated otherwise.
1.5 Technical and Usage Information
When you access Gallery Invoice, certain technical information may be automatically collected, including:
IP address
Browser type and version
Device type
Operating system
Approximate location derived from technical information
Pages or features accessed
Date and time of access
Session information
Diagnostic and performance information
Information about how you interact with the Service
This information may be collected through server logs, cookies, similar technologies, or other technical mechanisms.
1.6 Communications
If you contact us, we may retain information relating to your communication, including your name, email address, message, attachments, and other information you choose to provide.
We may use this information to respond to your questions, provide customer support, and maintain records of our communications.
2. How We Use Your Information
We may use information collected through Gallery Invoice for purposes including:
Providing and operating Gallery Invoice
Creating and managing user accounts
Processing subscriptions and payments
Creating, storing, and managing invoices
Providing business and invoicing features
Providing customer support
Communicating with you about your account or subscription
Sending important service notifications
Improving the functionality, performance, and security of the Service
Detecting and preventing fraud, abuse, unauthorized access, and security incidents
Troubleshooting technical problems
Understanding how users interact with our Service
Developing and improving our products and services
Complying with applicable laws and legal obligations
Protecting our rights, property, and users
Performing other purposes disclosed to you at the time information is collected
We may also use aggregated or de-identified information for analytical, statistical, research, and business purposes where such information does not reasonably identify an individual.
3. Cookies and Similar Technologies
Gallery Invoice and its website may use cookies, pixels, local storage, server logs, and similar technologies to operate and improve the Service.
These technologies may be used for purposes such as:
Keeping users signed in
Remembering preferences
Maintaining security
Understanding website and application usage
Measuring performance
Improving user experience
Understanding the effectiveness of communications or marketing
We may use third-party analytics, advertising, or technology services that use cookies or similar technologies. The specific services used may change over time.
Where required by applicable law, we will provide appropriate choices or notices regarding the use of non-essential cookies and similar technologies.
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of Gallery Invoice.
4. How We Share Information
We do not sell your personal information as a standalone commercial product.
We may share information in limited circumstances, including with:
4.1 Service Providers
We may use trusted third-party providers to help us operate Gallery Invoice. These providers may provide services such as:
Cloud hosting and storage
Payment processing
Email delivery
Customer support
Security and fraud prevention
Analytics and performance monitoring
Infrastructure and technical services
These providers may access information only to the extent reasonably necessary to provide services to us and subject to appropriate contractual or other safeguards where applicable.
4.2 Legal Requirements
We may disclose information where we reasonably believe disclosure is necessary to:
Comply with applicable law, regulation, court order, or legal process
Respond to a lawful government request
Protect the rights, safety, or property of Soft Gallery, Gallery Invoice, our users, or others
Investigate fraud, security incidents, or unlawful activity
Enforce our agreements and policies
4.3 Business Transfers
If Soft Gallery or Gallery Invoice is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.
4.4 With Your Consent
We may share information with third parties when you specifically request or authorize us to do so.
5. Your Business and Customer Data
Gallery Invoice is designed to allow businesses to manage their own business and customer information.
Information you enter into Gallery Invoice remains under your control, subject to the rights and permissions necessary for us to provide the Service.
You are responsible for:
The accuracy of information you enter
Maintaining appropriate access controls for your account
Obtaining any necessary permissions or consents from your customers or other individuals whose information you enter
Using the Service in accordance with applicable privacy and data protection laws
Protecting your account credentials
We will process information you provide to us as reasonably necessary to provide the Gallery Invoice services you request.
6. Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Security measures may include access controls, authentication mechanisms, encryption where appropriate, monitoring, and other safeguards.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
You are also responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorization.
7. Data Retention
We retain information for as long as reasonably necessary to:
Provide Gallery Invoice services
Maintain your account and business records
Meet contractual obligations
Resolve disputes
Maintain appropriate business and financial records
Comply with legal, regulatory, accounting, or reporting obligations
Detect and prevent fraud or abuse
Enforce our agreements
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or operational requirements.
8. Data Deletion and Account Closure
Depending on the functionality available within Gallery Invoice, you may be able to delete information through your account or request deletion by contacting us.
When you request account or data deletion, we may need to retain certain information where required by law or where reasonably necessary for legitimate business purposes, including fraud prevention, security, dispute resolution, or financial and accounting obligations.
Deletion of information may affect your ability to use certain Gallery Invoice features or access previously stored business records.
9. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights relating to your personal information.
These rights may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information in appropriate circumstances
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request information about how your data is processed
Lodge a complaint with an applicable data protection or supervisory authority
Some rights may be subject to legal limitations and exceptions.
To exercise a privacy right, contact us using the details provided below. We may need to verify your identity before fulfilling certain requests.
10. International Data Processing
Gallery Invoice may use service providers or infrastructure located in countries other than the country in which you reside.
As a result, your information may be transferred to or processed in other jurisdictions. Where required by applicable law, we will take appropriate steps to protect personal information when it is transferred internationally.
11. Third-Party Websites and Services
Gallery Invoice may contain links to third-party websites, applications, payment services, or other services.
We are not responsible for the privacy practices, security, content, or policies of third-party services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
12. Children’s Privacy
Gallery Invoice is intended for businesses and general users and is not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
13. Marketing Communications
We may occasionally send service-related communications, including information about your account, subscription, security, updates, or changes to the Service.
Where permitted by applicable law, we may also send promotional or marketing communications.
You may opt out of promotional communications by following the unsubscribe instructions in the relevant communication or by contacting us.
Please note that opting out of marketing communications does not prevent us from sending essential service, security, transactional, or account-related communications.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Gallery Invoice, our business practices, technology, legal requirements, or other circumstances.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
Where required by applicable law, we may provide additional notice of material changes.
Your continued use of Gallery Invoice after the effective date of an updated Privacy Policy constitutes acknowledgment of the updated policy, subject to any rights you may have under applicable law.
15. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the way Gallery Invoice handles information, please contact us:
Soft Gallery (Pvt) Ltd.
No: 08B St Francis Xavier Rd,
Ja-Ela 11350,
Sri Lanka
Email: hello@softgallery.io
16. Governing Law
This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations governing Soft Gallery (Pvt) Ltd. and Gallery Invoice, including applicable data protection and privacy legislation.
Nothing in this Privacy Policy is intended to limit any rights you may have under mandatory applicable law.
17. Acceptance
By using Gallery Invoice, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of Gallery Invoice.
© 2026 Soft Gallery (Pvt) Ltd. All rights reserved.